Bell Security restructures its approach to providing ongoing service support for security systems 
(09/11/2007)
Bell Security has launched a new range of four service programme options - Argentum, Aurum, Platinum and Platinum5 - as part of a restructuring of its approach to providing ongoing service support for security systems. Bell claims this represents a radical re-think of the way security systems service is delivered in the UK.
The programmes are based on a core of Bell-designated, fundamental, deliverable service response elements. Onto these the customer then builds progressively from ranges of 'enhancers', dependent upon specific operational and organisational needs.
Dependent variables include: the number and relative priorities of security disciplines involved, the age/condition of legacy systems and budgetary commitment periods. Enhancements can include the provision of materials, labour, access equipment, CAD support, staff training - even forward discount components and system elements renewal - within a programme package.
Andy McQueen, General Manager at Bell Security said: "This new service programme approach combines one of the most effectively trained and field-experienced workforces with some of today's most advanced service delivery management tools. We believe we now offer the best way to ensure a customer gets optimised performance from a system investment."
The programmes are available to both existing Bell customers and other organisations seeking an alternative to their current service provider.
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