Latest articles on Cencon IVR Automation System CIAS 
Sunwin replaces manned call centre with automated IVR solution to distribute ATM lock codes to crews(24/05/2010)
Sunwin Cash Processing Services provides a cash and valuables in transit service across the UK, including cash replenishment for a network of cash machines (ATMs). Sunwin’s ATM servicing business has expanded sharply over the last few years from 700 ATMs to now reach around 3000 ATMs today. This has resulted in a five-fold increase in calls to support over 2000 visits per day by security guards delivering fresh cash supplies. iB Management Solutions, a security technology specialist, has w... [more]
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