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2012 CyberSource UK Online Fraud Report Now Available
(25/01/2012)

UK online merchants are bucking the downward business trend and expecting continued growth in 2012 according to the eighth annual UK Online Fraud Report, an independent survey undertaken by CyberSource, a Visa company. Digital goods businesses are growing particularly strongly; those anticipating growth in 2012 are forecasting an average 33% increase in online revenues. In all, 73% of merchants expect online revenue growth in 2012 whilst 24% f... [more]

Online fraud remains the number one business threat
(20/01/2011)

According to the seventh annual UK Online Fraud Report, an independent survey undertaken by CyberSource, despite an overall challenging economy, UK merchants predict positive eCommerce growth in 2011 with only 2% expecting a decline. In the face of this projected revenue growth, key fraud metrics have not improved for many survey respondents and in some cases are worsening. On average, 1.9% of 2010 orders accepted later resulted in fraud (com... [more]

Online fraud represents a significant revenue loss for merchants
(26/01/2010)

According to the Sixth Annual UK Online Fraud Report, an independent survey undertaken by CyberSource Ltd, UK merchants say online fraud is the greatest threat they face. Merchants stated that they lost an average of 1.8% of online revenue to payment fraud in 2009. Based on the survey results, on average 1.6% of orders accepted proved to be fraudulent, although rates under 1% were common. The rate at which orders are rejected due to suspicion ... [more]

Half the UK population does not shop online because of security issues
(11/02/2009)

According to a survey of 1,000 consumers undertaken by CyberSource Ltd, more than half the UK population still does not shop online. Reasons range from simple preference for high street shopping to lack of a computer or internet access, but 41% of people who don’t shop online say an issue is security. Looking at the total sample (including those who do shop online), 66% say they are concerned about the level of risk. The most common source of ... [more]

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